Questions & Answers

We are Always Here For You!

Shopping Information

 

  • What is Welcome Baby? 🍼
    Welcome Baby is a warm and friendly store in Los Angeles that offers a curated selection of baby essentials, backed by love, care, and real parenting experience

  • Where are you located? 📍
    You can find us at 12816 Oxnard St, North Hollywood, CA 91606

  • Do you have a physical store I can visit? 🏪
    Yes! You’re welcome to visit us in person and get help from our friendly team

  • Can I order online? 💻
    Absolutely! Our website is open 24/7 at nushka-store.com

  • Do you ship across the USA? 📦
    Yes, we offer reliable shipping throughout the United States

  • How fast is your shipping? 🚚
    We process orders quickly, usually within 1–2 business days, and shipping times vary by location

  • Can I track my order? 🔍
    Yes, you’ll receive a tracking link as soon as your order ships

  • Is local pickup available? 🛍️
    Definitely! You can choose local pickup at checkout and pick up at our North Hollywood store

  • What payment methods do you accept? 💳
    We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay

  • Is it safe to shop on your website? 🔒
    100%! Our site uses secure checkout and encryption to protect your data

  • Do you offer gift wrapping? 🎁
    Yes, we do! Add a note during checkout and we’ll wrap it up with love

  • Can I add a gift message? 💌
    Of course! Just leave your message in the order notes and we’ll include it

  • How do I contact customer support? 📞
    You can reach us at +1 (747) 295-3281 or email us at Info@nushka-store.com 

 

 

  • Do you restock sold-out items? 🔁
    We try to! If something’s out of stock, feel free to message us and we’ll notify you when it’s back

  • Are your products safe for newborns? 👶
    Absolutely — we only offer products we’d use for our own babies

  • Do you carry eco-friendly options? 🌱
    Yes, we’re proud to offer a selection of earth-friendly and sustainable products

  • Can I make a registry with you? 🎉
    Not yet, but we’re working on it! Stay tuned or contact us for gift bundle options

  • Do you offer any discounts or promos? 🎊
    We run seasonal promos and special offers — sign up for our newsletter to stay in the loop!

  • Is your store family-owned? 🏡
    Yes, and we treat our customers like family too 💛

  • Can I shop if I’m not a parent? 🧑‍🎁
    Of course! Whether you're an aunt, uncle, godparent or friend, you're welcome here

  • How often do you update your inventory? 🔄
    We refresh our stock regularly with new and exciting finds — check back often!

  • Can I cancel an order after placing it? ⏳
    If it hasn’t shipped yet, yes! Reach out quickly and we’ll help

  • Do you support charitable causes? 🤝
    Yes — we love giving back and often collaborate with local family organizations

  • Are your products gift-appropriate? 🎀
    Totally! In fact, many of our customers shop here for baby showers and first birthdays

  • Is there a loyalty program? 🌟
    We’re working on launching one soon! Stay connected for updates

  • Can I follow you on social media? 📱
    Yes, we love staying in touch! Find us on Instagram and Facebook for tips, offers & cuteness overload

  • What makes Welcome Baby different? 💕
    We’re parents, too — so everything we do is driven by care, trust, and a whole lot of heart